Noodle Canteen Taradale respects the privacy of individuals. This policy sets out the way in which Noodle Canteen Taradale collects, holds, discloses, uses and protects your personal information.
We collect information necessary for us to process your order, register you for an account, or provide you with other services and/or the assistance you have requested.
The personal information which we collect from you and hold ("Information") includes information like your first and last name, postal address, telephone and mobile number(s), email address, details of your order (i.e. your last orders, your delivery address or preferred pick-up location), IP address and credit card details. In respect of your credit card details we only hold some information, as detailed further below.
When you place an order with us online using the Noodle Canteen Taradale's website, we collect additional Information from you such as:
If you have any queries regarding the information contaifned in your online account, or would like to update any of this information, please contact us on 06-844 3588.
We collect your Information in various ways, including when you:
Except as noted in this policy, where possible Noodle Canteen Taradale will collect your Information directly from you. No matter where we obtain the Information from, your Information is collected, held, used and disclosed by us in accordance with this policy.
We use your Information for the purpose for which it was provided to us, other related purposes and as permitted or required by law. Such purposes include, but are not limited, to the following:
Noodle Canteen Taradale does not store any credit card details for in-store orders.
Internet orders can be paid by cash in store or debit cards via Poli Pay. Your card details are required to process payment on the internet order system however the full details are not saved once the order is processed. The card details we hold are: the name on the card, expiry date and the masked version of the credit card (ie first 6 digits and last 4 digits).
Refer to heading ‘Third Party disclosure of your Information’ for more information about the payment gateway providers.
Where appropriate, Noodle Canteen Taradale will share your Information between itself and with other third parties, including:
We will take reasonable steps to ensure that your Information that we collect and hold is accurate, complete and up-to-date. However, we rely on you to advise us of any changes to your Information to help us maintain accurate, complete and up-to-date information. Please let us know if you believe that any of your Information requires updating or correction.
You can request access to and correction of your Information that we hold at any time. Any such requests should be made directly by contacting us on 06-844 3588.
We will take reasonable steps to protect your Information from misuse, loss and unauthorised access, modification or disclosure. However, no data protection or security measure is completely secure and we cannot guarantee the security of your Information, particularly in relation to online transmissions. You must take care to ensure you protect your Information (for example, by protecting your usernames and passwords) and you must notify us as soon as possible after you become aware of any security breaches.
We will not collect, use or disclose any other sensitive information such as information about racial or ethnic origins or political or religious beliefs.
A Cookie is a piece of information that our web server may send to your machine when you visit one of our website. A Cookie helps us to recognise you when you re-visit our sites and to co-ordinate your access to different pages on the sites. By selecting the “Remember My Details” function (e.g. ‘Remember my Login Details or Remember my Pick-up Details) during the online ordering process, you are agreeing to the storage of a cookie on your computer/device that contains your personal details. This function will only work if your computer/device is cookie-enabled.
For example, once you have placed a new order you will be offered the opportunity to personalise your order so that the system remembers it for future use. A cookie will be set on your machine that enables us to recognise your computer when you return to order your favourite next time.
With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more. If you disable all cookies, you may not be able to take advantage of all the features of our sites.
If you wish to make a complaint about a breach of this policy or the New Zealand Information Privacy Principles of the Privacy Act 1993 (NZ), you can lodge a complaint to the Noodle Canteen Taradale. You will need to provide sufficient details regarding your complaint as well as any supporting evidence and/or information.
The Noodle Canteen Taradale's managerwill investigate your complaint and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the Noodle Canteen Taradale's manager's determination. If you are not satisfied with the determination, you can contact us to discuss your concerns or complain to the New Zealand Privacy Commission via https://www.privacy.org.nz (as applicable).
If you have any queries regarding this policy please contact the Noodle Canteen Taradale on 06-844 3588.